Explore Our Solutions

We’re full service which means we’ve got you covered on design and content right through to digital. You’ll form a lasting relationship with us, collaboration is central to everything we do. We’ll push you out of your comfort zone from time-to-time, but this is where you’ll shine.

01.

IT STRATEGY.
  • We help retailers and consumer facing businesses, build out their information technology road map, to enable them to grow rapidly and profitably.
  • Our technology strategy is product agnostic, and firmly keeps the retailer’s needs at the center.
  • We realise that a retailer does not necessarily need to implement every “new” technology solution, and we help our customers carefully pick and choose solutions that best need their business goals.
  • Our technology recommendations come firmly embedded with solid business case which is tracked to prove the returns on investment for the retailer.

02.

IT IMPLEMENTATION.
  • We offer robust and scalable IT solutions based on best of the breed core products.
  • For our customers we implement the IT solutions across their business domain across the Asian geographies.
  • Our implementation processes have been rigorously tested and are continuously improved, resulting in reduced implementation times, seamless replication across 100s of retail locations; localisation and customisation, on-time and on-budget deliveries.
  • Our comprehensive implementation services include: business process mapping; change management; data migration; full regression testing; documentation and version controls etc.
  • All our implementation services are rendered locally and in local language to enable quick assimilation by the frontline staff.

03.

BUSINESS SERVICES.
  • Our business continuity and support services help our customers to derive continued benefits out of their technology investments.
  • We provide technical support, including level 1, local hotline support in several markets across Asia.
  • Our support technicians are well qualified to deliver superlative customer service, which is measurable, accountable and best in class.
  • All our technical support service deliveries are strictly governed by contractual service level agreements (SLAs) and is enabled by rich knowledge base, state-of-the-art telecom infrastructure, comprehensive ticketing system and a multi-channel customer touch point.

04.

ANALYTICS.
  • Our value added services include: Business Analytics; Merchandising; Task Tracking; IT Infrastructure Monitoring; Business Case Monitoring etc.
  • Analytics services help our customers to derive greater value out of their existing technology systems. We provide comprehensive retail analytics across: merchandise analytics; operations analytics; customer analytics.
  • Our data analytics services include: data handling; data management; data migration; data consolidation; insights generation; implementing analytical solutions; creation of enterprise reporting portals; implementation of data visualisation tools etc.
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on technical transformation.